Non Attendance Policy

At Accelerate Physiotherapy, when you book a time with one of our practitioners, their time is dedicated to you.

Our clinic abides by the Australian Physiotherapy Association guidelines with an 8 hour policy for all cancellations and changes of appointments. This allows enough time for your appointment to be reallocated to other patients. If you wish to change or cancel your appointment we require at least 8 hours notice by phone, sms or email, otherwise 50% of the fee may apply for the time booked.

If you have any questions about this policy please don’t hesitate to discuss with our Practice Manager.